Agencies & Consultancies

Training for agencies at all skill levels

  • Account management
  • New business
  • Confidence
  • Productivity
  • Writing
  • Motivating teams

In-House Comms

Training for in-house communications professionals

  • Best practice
  • Demonstrating value
  • Brand recognition
  • Confidence & Credibility
  • Media training

Kickstart Your PR!

Two-day intensive public relations workshop

  • Capturing media attention
  • Brand recognition
  • Engaging content
  • Supporting sales and marketing

Confidence and Assertiveness Training

Say what you mean, professionally and directly

in
the
office
talented
experience
0.5
Half Day
Max. Delegates

Training Overview

Become more effective at work by building confidence and credibility in the way you deal with people.

Replace "I wish I had said something" with "I'm glad I got that sorted out".

Even the most senior communicator can encounter a situation or person who undermines their performance. Rather than becoming passive or aggressive, allow your natural skills to shine by understanding how to remain professional, responsive and assertive no matter what situation you come up against.

How will I benefit?

After the course you'll be able to isolate exactly what stops you being assertive in tricky circumstances and know how to prepare in advance so that you get better outcomes.

You will feel more confident when dealing with your stakeholders, managers and peers because you'll understand what's happening when the communication goes off track and you'll have the tools for getting it right.

You will learn how and when to say 'no' without compromising or feeling guilty. Saying what you mean, professionally and directly, will start to become second nature, freeing you from anxiety and enabling you to focus on results and successful working relationships.

What will I learn?

  • Insights into your current behaviour
  • How to get the best out of other people
  • Techniques for appearing more confident
  • How to say what you mean and still be a nice person!
  • How to say 'no' without feeling guilty
  • Assertiveness techniques and how to use them
  • How to recognise and tackle manipulative behaviour

Who should attend?

This course is for anyone who wants to behave more confidently at work.

What else do I need to know?

You'll benefit from a small group so that you have ample opportunity to discuss real-life situations and practise new techniques.

Sounds good! How do I book?

Training Courses for In-House Communications Professionals

show all

All of our training courses for in-house comms professionals

talented with audiences

Be credible and effective when presenting and persuading

talented in the office

Manage time, people and campaigns with ease

talented with the media

Writing and pitching stories that get noticed
Social Superstars
With the Media

How to Make Social Media Communications Shine

More

Confidence and Assertiveness
in the Office

Say what you mean, professionally and directly

More

Mastering the Art of Writing
in the Office

How to write almost anything

More

Presentation Training for In-House Comms
with Audiences

Make every presentation more engaging and effective

More

Time Management
in the Office

Manage your workload and get tasks completed on time

More

Advanced Presentation Training
with Audiences

Become a captivating and effective presenter

More

Writing effective news releases
with the Media

Get more stories published

More

Becoming a Manager
in the Office

Incorporate great management techniques into your daily life

More

Crisis Communications
with Audiences

Where do you start when it all goes wrong?

More

Selling In Stories to the Media
with the Media

Get more of your stories published

More

Grammar Crammer
in the Office

Grammatical errors and how to avoid them

More

Management and Leadership Training
in the Office

Get the best out of your team

More

Improving Personal Communication Skills
in the Office

Make good working relationships great

More

Editing and Proofreading Other People's Writing
in the Office

The seven steps to successful editing

More

Refresh your press release writing skills
with the Media

Be more successful at getting your stories published

More

Practical Creativity
in the Office

Power up your ideas and boost your inventiveness

More

Help! I've Been Asked to Write a Blog
with the Media

The complete guide to online writing

More

Getting Buy-In
with Audiences

Influencing and Persuading

More

Supercharge Your Writing
with the Media

Take your writing to a higher level

More

Writing compelling content for the media
with the Media

Make your writing effective, engaging and shareable

More