Agencies & Consultancies

Training for agencies at all skill levels

  • Account management
  • New business
  • Confidence
  • Productivity
  • Writing
  • Motivating teams

In-House Comms

Training for in-house communications professionals

  • Best practice
  • Demonstrating value
  • Brand recognition
  • Confidence & Credibility
  • Media training

Kickstart Your PR!

Two-day intensive public relations workshop

  • Capturing media attention
  • Brand recognition
  • Engaging content
  • Supporting sales and marketing

Improving Personal Communication Skills

Make good working relationships great

in
the
office
talented
experience
1
Full Day
Max. Delegates

Training Overview

Feel comfortable talking to just about anyone, form relationships with people you think you have nothing in common with, build rapport with strangers more easily and diffuse difficult situations before they become major issues.

Excellent verbal communication skills are one of the most important attributes a PR practitioner can possess. This highly interactive course uses a wide range of exercises and techniques to help you build strong relationships with journalists, colleagues, clients and suppliers, relationships where everyone feels valued and important, and where you get others to co-operate more often so that you're all working towards the same goals.

How will I benefit?

When personal communication works well, you not only understand others better you are also understood by others more easily. You feel less stressed, more capable and more confident in your own abilities.

You'll start to recognise the different 'preferred communication styles' so you can adapt your natural style to achieve the best results for all parties.

You'll be given the chance to try out a number of different communication techniques during the course so you can put them into practice immediately. You'll also be able to tailor the different exercises to suit your specific problem areas. Delegates leave the course saying that they understand themselves and their actions better, enabling them to make changes that improve results at work.

What will I learn?

  • Barriers to communication
  • The qualities of the good communicator
  • How to build and maintain rapport
  • 'Active listening' and better listening skills
  • The importance of non-verbal communication
  • Adapting your body language and voice to different situations
  • How to meet, greet and make a good first impression
  • How to get your message across in meetings
  • The four common personality modes and how to work with them
  • How to modify your behaviour to achieve favourable outcomes
  • How to give and receive feedback

Who should attend?

This course is for any PR executive who works with a number of clients, colleagues, suppliers and journalists; anyone who sometimes has difficulty getting people to co-operate.

What else do I need to know?

This is course involves lots of interactivity and insight into yourself and the people you work with.

How Big Fish Training Works

Got a team to train? Most courses are delivered direct either in person or via live video for groups of 6 - 12 people. These sessions are tailored to your specific needs. You just need to tell us what they are! Get in touch now for a friendly chat about what you need to achieve.

Want a course just for you? We run special sessions throughout the year and have a growing number of online courses. If you can't find what you need on the site, get in touch now and we can help.

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Sounds good! How do I book?

Training Courses for PR and Comms Agencies

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All of our training courses for agency professionals

talented with clients

Be credible, effective and prevent problems

talented in the office

Manage time, people and campaigns with ease

talented with the media

Writing and pitching stories that get noticed
Client Management
Talented with Clients

Improve and develop your working relationships with each client

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Social Superstars
With the Media

How to Make Your Clients' Social Media Communications Shine

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Confidence and Assertiveness
in the Office

Say what you mean, professionally and directly

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Mastering the Art Of Writing
Talented with the Media

How to write almost anything

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Presentation Training
with Clients

Make every presentation more engaging and effective

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Time Management
in the Office

Manage your workload and get tasks completed on time

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Advanced Presentation Training
with Clients

Become a captivating and effective presenter

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Writing effective news releases
with the Media

Get more stories published

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Becoming a Manager
in the Office

Incorporate great management techniques into your daily life

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Crisis Communications
with Clients

Where do you start when it all goes wrong?

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Pitching to the Media
with the Media

Get more of your stories published

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Grammar Crammer
in the Office

Grammatical errors and how to avoid them

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Management and Leadership Training
in the Office

Get the best out of your team

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Improving Personal Communication Skills
in the Office

Make good working relationships great

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Editing and Proofreading Other People's Writing
in the Office

The seven steps to successful editing

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Refresh your press release writing skills
with the Media

Be more successful at getting your stories published

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Practical Creativity for PR
in the Office

Power up your brainstorms and boost your creativity

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Getting Buy-In
with Clients

Influencing and Persuading

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Writing compelling content for the media
with the Media

Make your writing effective, engaging and shareable

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Supercharge Your Writing
with the Media

Take your writing to a higher level

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Bespoke Leadership Coaching
in the Office

By application only

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Kickstart Your PR!
with the Media

Introduction to PR

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Time Management for Remote Working
in the Office

Manage your workload from home

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Bite-Sized Leadership Coaching
in the Office

Rapid coaching conversations

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