Who is it for?
Anyone who has to take part in or lead client/agency meetings on a regular basis. Essential for account handlers who want to get more out of the client/agency relationship: achieve more, communicate better, spend less time on the non-essentials.

What will I get out of it?
Account executives and junior consultants will learn how to develop a credible and assertive presence in front of the client – without usurping their colleagues.
They will learn how to demonstrate knowledge and expertise – and to ensure that their role as professional consultants is acknowledged by the client.
Account managers will learn how to control and steer the agenda to ensure that their needs are met.
This will include how to address difficult issues, report on success (and failure), discuss fee and account structure changes and introduce the client to different strategies and PR processes.

Drop us a line to find out when the next course is on: info@bigfishtraining.com