Who is it for?
A conflict workshop designed for the needs of managers and team leaders.

What will I get out of it?
This course is based on practical methods for every day use - to help improve communication and reduce conflict.

The workshop is rooted in sound theory with the emphasis on practical actions. It provides a step-by-step guide to generating productive results from a situation of conflict, solve problems creatively, sort out what really matters, and negotiate collaboratively.

You’ll have plenty of time to discuss real-life situations and learn about your own preferred ‘conflict style’. We show you the five strategies for handling conflict – and when to use them successfully. Above all, you’ll find out how to use inevitable workplace conflict to get positive results – and be equipped to try out what you’ve learnt back at the office.

Drop us a line to find out when the next course is on: info@bigfishtraining.com