Who is it for?
Line managers and team leaders with responsibility for conducting performance reviews and developing the careers of their staff. If you want to give effective feedback, learn how to deal with difficult appraisal situations and set motivating goals and objectives, then this is the course for you.

What will I get out of it?
This workshop, with its roots firmly in the real world, will give you an insight into the most effective tools for employee development and appraisal. We believe that one size does not fit all, so this workshop gives you the opportunity to see how other people approach the subject – allowing you to adopt the right strategy for your organisation.

You will cover:

	Why appraise?
	How to prepare
	The consulting process – step-by-step
	How to give effective feedback – that says what you mean, but remains objective
	Providing evidence
	The review meeting itself
	Handling difficult issues
	Handling emotions, defensiveness and objections
	Objective-setting and action-planning
	Identifying training needs
	Coaching – your role

Drop us a line to find out when the next course is on: info@bigfishtraining.com